Effective
PCMA has been very beneficial to our staff. It has given them the tools to effectively identify crisis and handle crisis situations in their building. Also, by providing Everyday Behavior Tools for our staff as well, we have reduced the incident of crisis behaviors to a minimum by helping staff build and maximize relationships.
Anne K Brunson, Special Services
Rogers Public Schools
Humane and Dignified
Not only is being a PCM instructor one of the best parts of my job as a Behavior Analyst, but it is such a powerful tool for behavior change. With the physical intervention piece being humane, protective of dignity, and client/student-centered, it is the ideal system to implement with a range of children and adults with disabilities.”
Rachel Gay, Behavior Analyst
Prevention Oriented
"Professional Crisis Management is the best out there. The focus on prevention, de-escalation, and reintegration are key to the effectiveness of the program. The focus on preventative strategies is part of an overall system whose emphasis is to get the client back to regular programming and in a place where they can access high quality reinforcement and no longer need crisis behaviors to function in their environment.
Ken Winn, Chief Clinical Officer, BACB
Behaviorally-based
“I chose PCM as our crisis management system because it incorporates shaping and feedback which integrates into an applied behavior analysis milieu, better allowing us to support the safety and dignified care of the individuals we serve”
Craig Cook, BCBA-D, Executive Director, Attain, Inc
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Safety for Staff and Clients
"... Increased staff safety and confidence is noticeable... ... Prior to PCM, I was trained in other crisis management programs, and found it almost impossible to work with severe behavior and give effective treatment."
Jesse Daniel, M.A. BCBA
CEO of Advanced Crisis Solutions Inc.
Compared to other systems
"Neal was a phenomenal trainer. The physical repetitions were so impactful and made it possible for two medium sized women to intervene during severe problem behavior with a large man. The training was so good that we didn't even hesitate- ran right in to help this guy and we did it right. No one got hurt, and the fading strategies were great. This was effective like no other crisis management strategies I've been trained to use before or since."
Veronica Schama,
Clinical Director at Filling in the Blanks for Behavior Analysts
Reduced Staff Turnover
"I have had the distinct honor of working with PCM in various capacities for over ten years, including home, school, and residential programs. The exceptional amount of time and emphasis that PCM focuses on training their practitioners to deescalate situations, identify triggers and provide multiple options to keep individuals safe is paramount to supporting both the individuals and practitioners safety and minimizing risk to everyone’s health and well-being. . The program is uniquely crafted with the philosophy of providing dignity, respect, and freedom from pain for all those individuals, essential for learning the coping skills to manage their own behavior. With this training, the staff feel more prepared to handle situations, are more comfortable working with behavior challenges and remain on the job longer thereby reducing the turn over and injury rate. Staff have said to me that they feel ready for the challenges of behavior management and want to come to work because they can be successful and the clients are safe with a minimum amount of physical interventions and a greater level of teaching the clients."
Harold Johanessen, BCBA
Reduced Workman's Comp
"As the CEO of a large organization that provides intensive behavioral services, safety and cost effectiveness are of great importance to me. After switching to Professional Crisis Management from our former crisis management system, we have experienced a tremendous decline in staff and consumer injuries. Professional Crisis Management has already saved my company $20,000 in workers compensation costs this year and allows us to provide the safest and least restrictive environment for our consumers. "
Cory Royer CEO
Lowering the High Frequency of Restraints
"Since implementing PCM, our frequency of restraints has steadily declined. I would highly recommend PCM as it provides highly effective strategies in managing individuals with challenging behaviors."
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Amber Bruns, BCBA
Reduced Staff Injury
"Professional Crisis Management (PCM) is so much more than just crisis management. The program has helped my organization create a culture allowing us to advance our service delivery model in Northern California.
Following a PCM training, increased staff safety and confidence is noticeable. PCM allows my staff to focus on treatment and keeps workers compensation premiums to a minimum. Because of this I require all of my staff to become PCM certified within sixty days of employment.
I consider PCM to be superior to other crisis management programs. Prior to PCM, I was trained in other crisis management programs, and found it almost impossible to work with severe problem behavior and give effective treatment. I had very few choices to ethically ensure the safety of my staff and the people we serve. With PCM however, my organization has an effective tool to keep my clients and staff safe."
Jesse Daniel, M.A., BCBA Advanced Crisis Solutions Inc. - CEO
Smooth Implementation
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A superior system
"I have been a trainer in CPI, Safety Care, TCI, Mandt, and Professional Crisis Management. I can say with 15 years of experience implementing each of these procedures, that Professional Crisis Management is by far the most effective methodology in keeping folks safe, and decreasing crises. It also is the only form of crisis management that has peer reviewed publications evidencing demonstrated reduction in restraints, injuries (both to staff and consumers), and promotes pro-active procedures to reduce the likelihood physical intervention is needed. Also, with Professional Crisis Management, there are no pain causing holds, or any holds that hold the person off balance, or put undue pressure on joints."
Travis Blevins Executive Director
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Prepare your organization
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Train the Trainers
"Our trainer was very patient and took time to meet separately with our future trainers as well as answer staff questions. He provided real and practical examples that fit the population we serve. We enjoyed the extra time and flexibility with which we engaged in didactics and physical practice. We have since used the non-physical strategies to stay within the stabilization and de-escalation stages with great success and decreased in one week the use of the time out room."
Colleen Quinn, Psy.D.
Rivendale Center for Autism and Institute for Learning Director/Arc of the Ozarks.
Evaluate and Certify the Trainers
"As I reflect on my years of being a PCM Instructor, I often think of how crucial it was for me to obtain the “co-trainer status” (Practicum) during the practicum portion of my initial instructor certification. Practicum during my initial certification set a successful path for the foundations needed as an instructor. As an educator, I compare the necessity of practicum to the necessity of “student teaching”. Practicum provided a safe space for modeling, monitoring, and demonstrating from an instructor during a “live” classroom situation. Furthermore, the practicum allowed me the opportunity to execute the teachings of PCM content and skills. Being paired with a lead instructor’s guidance provided constructive criticism and recommendations while ensuring that the participants were receiving the maximum training."
Natalie Johnson, Special Education Advisor
Shelby County Schools
Organizing the roll out
"PCMA was very supportive throughout our roll out process. From initial meetings with our administrative team and discussing ways the system might support the needs of the building, to planning for the initial training of staff and then to initial implementation: PCMA was available for questions and problem solving. They continue to be responsive to questions and accessible for support, allowing the system to be implemented consistently".
Beth Plumb, M.Ed, BCBA, Education Consultant
Train your staff / Practitioner training
"I have trained staff and educators to work with individuals that engage in dangerous behaviors for almost 20 years. PCM always delivers in teaching the prerequisite skills necessary in providing safe and effective intervention. The structure of the PCM course instills confidence in the practitioner by teaching to mastery."
Tim Freund, Behavior Specialist
Apply and optimize
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Provides Assurance
Amanda Clay MS. Ed
Advocate the system of safety to stakeholders
"PCMA professionals provided us the training, resources and tools to safely manage our high intensity cases. Our trainer also gave us consultative services for our more complex cases which helped us in safely managing our client I would recommend this system for anyone who wants the child to deescalate independently."
Amy Gable, M.Ed., BCBA, LBS
President of ABA Support Services, LLC
Advance and excel
"I have been a PCM instructor for the past 3 years and just completed the online instructor re-certification with Merrill Winston. I am consistently impressed by the quality of the content produced by PCM. Every re-certification course or interaction I’ve had with the PCM team has been meaningful and consistently rooted in behavior analysis discourse. The content of the online course was new and engaging. The course offered insight into difficult case scenarios that come up often in our clinics along with useful strategies and considerations for crisis management. In addition to review of the traditional materials, the new content was useful for our everyday practice and addressed so many questions I field from front line staff in a way that was engaging and fun! I left the webinar feeling energized and excited about disseminating what I learned to my teams during our next instructor trainings. Thank you for your continued dedication to maintaining the core mission and values of PCMA during times when in-person re-certification is not possible. "
Charlene Gervais, M.ADS, BCBA
Ottawa, Ontario, Canada
